Intellectual property claim policy
We respect intellectual property rights and expect the same from partners, suppliers, and users of this website. This page explains how to submit a copyright, trademark, or other IP-related complaint.
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What This Covers
Types of claimsThis policy applies to complaints involving alleged copyright infringement, trademark misuse, unauthorized use of protected images or content, or similar intellectual property concerns related to products, website content, or brand materials. If you believe your protected work appears on our website without authorization, please submit a written claim with the information listed below. |
How We Review Claims
Review processOnce we receive a complete complaint, we review the information provided and may contact the reporting party for clarification. We may also contact the relevant supplier, partner, or internal team to investigate. If appropriate, we may remove, restrict, or disable access to the disputed material while the claim is being reviewed. |
Information required for an IP complaint
- Your full name and contact information
- The legal basis of your claim, such as copyright or trademark ownership
- A description of the protected work or right you believe has been infringed
- The exact URL, product page, image, or content you are reporting
- Evidence supporting your ownership or authorization to act on behalf of the rights holder
- A statement that the information provided is accurate and submitted in good faith
Where to send a claim
Please send intellectual property complaints to [email protected] or replace this email with your legal/contact address for claims handling.
False, misleading, or incomplete reports may delay review. We reserve the right to request additional documentation before taking action.
